Shop Policies


We want you to enjoy your shopping experience and love every item you purchase from us.
Please read our FAQ section and review our return policy before completing checkout.

Frequently Asked Questions

Submit your sizes and chose from 1 look or 3 looks and they ship out on the 1st of every month.

Not a fan of every piece you receive? No problem! You only keep the items you love. Simply send unworn items with original tags back to us within 14 days, and we charge you for what you keep.

Subscriptions last for three months at a time and will automatically end at that time, unless you renew.

Returns

Items may be returned or exchanged in original condition (unworn, all tags still attached) within 14 days of delivery. The full amount will be returned to your credit card, less the shipping cost. To start a return, email: returns@jadeallenboutique.com. *This policy only applies to online orders.

Items may be returned or exchanged in original condition (unworn, all tags still attached) within 14 days of delivery. The full amount will be returned to your credit card, less the shipping cost. To start a return, email: returns@jadeallenboutique.com.

All sale merchandise is FINAL SALE. We will not accept returns or exchanges on these items. Please read through product descriptions carefully to ensure your satisfaction with color and sizing.

Shipping

Please allow 1-2 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible.

Yes, we offer in-store pickup at both our Capitola and Aptos locations. Certain products will specify where they can be picked up when you're choosing your shipping/pickup method at checkout.

U.S. Domestic

We ship through UPS & USPS and maintain fair, calculated rates. We will send you a tracking number as soon as your order leaves our store. Please note: customers are responsible for return shipping costs.